Money sent do wrong e-mail, but not claimed

[ZrWizard]

I searched this forum for this kind of problem, but didn't find solution, all the suggestions that used to work just not working now, so here's my problem:

Recently I made a payment to wrong email address (person has 2 e-mails, and I didn't understood which is for PayPal), and now under Activity I have transaction with the status "Payment  sent - Unclaimed". There is nowhere a "Cancel" button even when I click "See details on old account view" there is no Cancel button at all... I made another payment to right email and that went OK.

If I want to report a problem, PayPal offers two options:

1. Item dispute

2. Unauthorised transaction

Well, in my case it's neither of those two, I just got wrong email address from the person I want to send money. So how I can get my money back? How to contact PayPal for this kind of problem?

Thanks in advance!

[kernowlass]

@ZrWizard

Unclaimed WITHOUT a cancel option means that the payment needs to be manually claimed by the seller.

This might be because the seller is new and has to claim their first payment, or because you’ve sent them a payment using your debit/credit card and they either have to manually accept the payment, or need to upgrade their PayPal account to accept it.

If its not claimed then its released back to you 30 days post-payment.

[Schweino]

So to resolve this, have your seller add the mis-typed e-mail to his PayPal account.  He may need to call customer service to confirm it.  After he does that, he can receive the payment.

[kernowlass]

@Schweino

That advice would be correct if it was unclaimed with a cancel option and the seller could add that email addy on.

But this is a correct email address not one with a typo in and the seller should have had an email to claim the money.