Hello,
We've an issue with payments to our vendors from PayPal account for 3 weeks already. Calling and emailing PayPal support doesn't help us as they throw in a standard message like: "Your account is too young, try it later".
What we're trying to do is simple: We have vendors and we should pay them via PayPal payouts. While our account is fully verified US Business account, we're unable to process 7 payouts this month. We spent weeks to make 6 payouts, but can't get the last payment done.
We asked our vendors to send us invoices and when trying to pay the invoice we get the following message:
"We're sorry, but we can't send your payment right now".
Seems, we're facing a wall of misunderstanding of our issue and can't utilize one of the main features of PayPal: send money via PayPal as payouts.
I'll appreciate any idea how to escalate the case to higher management as we already spent tens of hours calling and emailing the support.
Thank you!
