How can I verify a payment for an item sold on eBay
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I received the following email from eBay (I hope):
with this Subject: You've Been Paid For eBay item #17215092XX
I have not received any type of confirmation from PayPal about the matter. Also, the item is "awaiting payment" on ebay itself.
I sent him a Payment request from paypal and that is still pending. I have already created a $40 + shipping label, but I will not ship it until I have positive confirmation of Payment. Does any one know if the following email is a fake or is it valid?
Thank you,
Rockie
The body of the letter is:
Dear [removed due to privacy concern],
eBay customer care will like to inform you that payment regarding your eBay item #
17215092XXXX" Bought from you by "Seller's Name" has been paid via PayPal and Approved. We discover that most sellers do not ship out the item after payment as been made with PayPal. Therefore we will like to inform you that any payment made for an item through PayPal will be hold until shipment is confirmed. We newly introduced this method in order to reduce the fraudulent activities going on. You are expected to make the shipment within 24 hours of receiving this Payment to the buyer, after he/she confirm the tracking number your PayPal account will be credited immediately and you will be able to see it in your completed transaction history both in your eBay and PayPal account.
We hereby urge you to ship out to the buyer's confirmed shipping address in the payment you received via PayPal since the fund has already been deducted from his account and you should send the tracking number to the buyer email address for him/she to complete the transaction.
Buyer's PayPal Confirmed Shipping Address:
Address
Address
Address
We advised that you ship out the item the buyer has paid for as soon as possible to avoid suspension from using eBay, please kindly bear with us as regarding this new policy might have caused you.
Thank you for using eBay
Sincerely.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Today I received that very same email. I knew it was fishy when it went to my spam folder. The buyer was also contacting me through text message. I finally direct-texted him, "Is this a scam?" after he continued to press me about the need to ship it out before the funds could be received. I haven't heard from him since. It's been reported to eBay.
How was your situation resolved?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Is the item still listed on eBay? If so, it means it didn't sell?
Why would you send a payment request for something selling on eBay. Buyers normally pay at time of purchase.
Are you a relatively new seller on eBay?
Are you new to PayPal?
What does you eBay account show?

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Holding on to funds in About Payments (Archive)
- Why is my account limited? in About Payments (Archive)
- PENDING BALANCE in About Payments (Archive)
- Received payment from eBay customer, PayPal balance is zero! in About Payments (Archive)
- tracking number for to clear payment ??? in About Payments (Archive)