How can I verify a payment for an item sold on eBay

rockiew86
New Community Member

I received the following email from eBay (I hope):

 

with this Subject: You've Been Paid For eBay item #17215092XX

 

I have not received any type of confirmation from PayPal about the matter. Also, the item is "awaiting payment" on ebay itself. 

I sent him a Payment request from paypal and that is still pending.  I have already created a $40 + shipping label, but I will not ship it until I have positive confirmation of Payment.  Does any one know if the following email is a fake or is it valid?

 

Thank you,

Rockie

 

The body of the letter is:

Dear [removed due to privacy concern],

 

eBay customer care will like to inform you that payment regarding your eBay item  #

​17215092XXXX" Bought from you by ​ "Seller's Name"  has been paid via PayPal and Approved. We discover that most sellers do not ship out the item after payment as been made with PayPal. Therefore we will like to inform you that any payment made for an item through PayPal will be hold until shipment is confirmed. We newly introduced this method in order to reduce the fraudulent activities going on. You are expected to make the shipment within 24 hours  of receiving this Payment to the buyer, after he/she confirm the tracking number your PayPal account will be credited immediately and you will be able to see it in your completed transaction history both in your eBay and PayPal account.  

 

 

We hereby urge you to ship out to the buyer's confirmed shipping address in the payment you received via PayPal since the fund has already been deducted from his account and you should send the tracking number to the buyer email address for him/she to complete the transaction.

Buyer's PayPal Confirmed Shipping Address:

 

Address

Address

Address

 

We advised that you ship out the item the buyer has paid for as soon as possible to avoid suspension from using eBay, please kindly bear with us as regarding this new policy might have caused you.

Thank you for using eBay 

Sincerely.

Login to Me Too
2 REPLIES 2

cwthomas89
New Community Member

Today I received that very same email. I knew it was fishy when it went to my spam folder. The buyer was also contacting me through text message. I finally direct-texted him, "Is this a scam?" after he continued to press me about the need to ship it out before the funds could be received. I haven't heard from him since. It's been reported to eBay.

 

How was your situation resolved?

Login to Me Too

DPCreations
Frequent Advisor
Frequent Advisor

Is the item still listed on eBay?  If so, it means it didn't sell?

Why would you send a payment request for something selling on eBay.   Buyers normally pay at time of purchase.

Are you a relatively new seller on eBay?

Are you new to PayPal?

What does you eBay account show?

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.