Can't wihdraw, can't pay with balance

interart
Contributor
Contributor

I use this account about 4 years, and it was always been limited (because it is service for Bosnia and Herzegovinan, not in formally 'limited' stage), but I was able to withdraw funds to card, untill today.
Now, it ask me to add US bank account, when I want to withdraw to card. And when I want to pay with balance, it permit only card. How should I have US bank account legally, if I am living in southern Europe? And, why to receive any funds to Paypal, if I can use it (with no explanation). On my account nothing is marked as limited, but it is actually very ridiculous.

 

Does anybody knows more about this problem? I saw in last few hours here on forum some people from Albania reporting same problem. 

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16 REPLIES 16

Schnappi07
Contributor
Contributor

Ne odgovaraju nikom od sinoc. A imali su neki problem i radili update. Srbija, Bosna, Hrvatska.. Da su radili blok ili povukli uopste opciju za withdraw ili uopste paypal to bi se znalo ranije. Ne smeju korisnicima da ukradu pare a ne mogu ni da ih vrate pogotovo nazad sada. Tako da ce resiti kontam. 

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zanoza
New Community Member

Same thing. I'm from Moldova.

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EclecticEel
Contributor
Contributor

Same here. Asks to link US bank account. No way to withdraw funds on credit card, like it's been before... Location: Serbia.

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Solved

emilija9
Contributor
Contributor

They send me this link http://www.paypal.com/WDfunds you need to be logged in before you use it, and it works. Smiley Happy

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Schnappi07
Contributor
Contributor

Can anyone actually confirm this ? Where is PP support now ?

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EclecticEel
Contributor
Contributor

Thanks a lot! It worked 🙂

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interart
Contributor
Contributor

I did not get so clear instruction, but this link works: https://www.paypal.com/WDfunds

 

This is what I got: 

 

Hello,

We’ve sent a message to your Message Center. It may ask you to take an action on your account, so please check it soon. 

Here’s how to view the message:

  1. Log in to your PayPal account (see below if you can't log in).
  2. Click the Notifications icon near the top of the page.
  3. Click Go to Message Center.
  4. Click the message to view it.

This message will be available in your Message Center for 90 days.

 

And, inside is a message: 

 

Thank you for contacting PayPal regarding the issuse when you are trying to withdrawn your funds from your account.

Hi my name is xxx and I am here contacting you today to help you with the issues you are having with your account and resolved this issue for you.

I regret the inconvenience you have experienced in this matter so far.
I have reviewed your account and can confirm that,this is a known bug on our system and our team are working on fixing it .

I regret the inconvenience you have experienced in this matter so far.

I would like to confirm again this is not your account but our system. Our team will have the issuse resolved shortly

I hope that I have been able to assist you with resolving your issue and the information I have provided has been of use.

However, please do not hesitate to contact me if you require any further assistance, you can contact customer service by email by clicking Contact at the bottom of any PayPal page.

 It is my pleasure to assist you. Thank you for choosing PayPal.

Yours sincerely,
xxx
PayPal 


But, it works, over /WDfunds

 
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