Bought Item- How do I know if Seller received money?

donaldkearton
Contributor
Contributor

I recently made my first purchase on eBay and I was wondering how would I find out or know if the seller has received the money?? Because it says that I have sen the money but talking  to them through eBay they say that they have not gotten the money yet....should  I be concerned or just give it a  couple more days, because when I made the purchase I did not have  my bank account linked to my Paypal so I know that it could take a couple of extra days 

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PayPal_Olivia
Moderator
Moderator

Hi donaldkearton,

 

Welcome to the community! 🙂

 

Is the seller seeing a transaction in their history? If they see a transaction, what is the status?

 

If they do not see a transaction, they may need to check to make sure that their email address was listed correctly in the auction. If you take a look at your transaction history, you'll be able to tell them the exact email address that the payment was sent to. If that address is no longer valid, they may have relisted using an old auction as a template. This post from sandypurins will help them get it straightened out if that is the case.

 

I hope this helps!

 

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donaldkearton
Contributor
Contributor

I havent checked yet but I will.  But im pretty sure that it is showing up because I had to call Paypal and look up the rules as a buyer and how you receive money and had to tell them because they didnt look it uo ahead of time and they said they would ship the item ASAP yesterday and they still have not sent them item and im about to just call Paypal and get a refund

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