Customer invalid address
Tim63
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Posted on
Sep-20-2017
04:38 PM
I have a webstore. Was working great. But now every customer is getting a error when trying to check out. Saying their address is invalid and they can't continue. Does anyone know how to fix ?
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PayPal_Nick
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Sep-22-2017
05:25 PM
Hi Tim63,
I'm sorry to hear your customers are having trouble checking out. Are you using a third-party shopping cart or e-commerce solution? If so, you'll want to reach out to them for further assistance with troubleshooting the issue. If you are using PayPal buttons or payments standard, you may want to reach out to our Merchant Technical Support team. They can be reached by going to www.paypal.com/mts and clicking "Contact Support" at the bottom of the page.
~Nick
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