How can i get a refund?

jad68
Contributor
Contributor

 

i purchased week ago an item on ebay and i completed he transaction and later i realized that the seller might be a fraud, cause the price i payed was much less than the others for the same product and i payed no shipping fee, i mean from USA to Canada we must pay shipping fee ??. I got an e-mail from the seller confirme that he received the money and in the end of his message he wrote good luck ??
I sent him an e-mail but i had no answer. Now i am sure that he is a fraud. What can i do in this case? can i get my money back? and how? in case of receiving an empty package, how should i behave? i mean should i give it back to the post man right away after checking it?

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2 REPLIES 2

snowshoe
Frequent Advisor
Frequent Advisor

Open a dispute thru your PayPal Account.  There you can request a refund.

 

 

Another option is if you paid using a credit card, you can contact your card issuer for assistance.

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jad68
Contributor
Contributor

Do you mean if i paid by credit card without using a PayPal i can get assistance from my bank or paying by  PayPal intermediate using a credit card??

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