How can i get a refund?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
i purchased week ago an item on ebay and i completed he transaction and later i realized that the seller might be a fraud, cause the price i payed was much less than the others for the same product and i payed no shipping fee, i mean from USA to Canada we must pay shipping fee ??. I got an e-mail from the seller confirme that he received the money and in the end of his message he wrote good luck ??
I sent him an e-mail but i had no answer. Now i am sure that he is a fraud. What can i do in this case? can i get my money back? and how? in case of receiving an empty package, how should i behave? i mean should i give it back to the post man right away after checking it?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Open a dispute thru your PayPal Account. There you can request a refund.
Another option is if you paid using a credit card, you can contact your card issuer for assistance.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Do you mean if i paid by credit card without using a PayPal i can get assistance from my bank or paying by PayPal intermediate using a credit card??

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Suspected Fraud in Disputes and claims
- eBay sold item disputed through PayPal in Disputes and claims
- Refund during the delivery in Disputes and claims
- How to appeal against decision in customer favour - customer refunded by PayPal unfairly in Disputes and claims
- Accept and Reply of Refund offer in Disputes and claims