email address

Kimanne
Contributor
Contributor
Plain and simple.... What is PayPal email address. I need to contact them about a refund they owe me and I can't get the email address!
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5 REPLIES 5

DPCreations
Frequent Advisor
Frequent Advisor

Use support@ PayPal.com.

 

Of course, that won't get you a refund.  If it is a PayPal account issued you need to make a phone call to PayPal support.

 

It's more likely a seller issue, so youneed to work with the seller.

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Kimanne
Contributor
Contributor
Actually.... The seller refunded me the amount through PayPal. PayPal. Acknowledged receiving it. They also said they refunded it back to my card which never showed up. Trying to get it back from PayPal.... Thank you for your advise.
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DPCreations
Frequent Advisor
Frequent Advisor

Go to your original transaction detail.  Is the related refund there?  If so, then all is well.  It can take up to 30 days to complete the refund to a card.

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Kimanne
Contributor
Contributor
Been 3 months
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DPCreations
Frequent Advisor
Frequent Advisor

Then I would say "why did you wait so long to do something"?

What are the details in your PayPal account?  Is the refund showing related to purchase transaction?

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