Will someone please help me

ChristianRuss10
Contributor
Contributor
I’ve been waiting on my money for over a week , PayPal still has it withheld even tho both items were shipped and delivered to the people , please help
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2 REPLIES 2

MTS_Ranjit
Moderator
Moderator

Hi @ChristianRuss10

 

Please contact PayPal Customer Support to check on the funds.


Thanks

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PayPal_Olivia
Moderator
Moderator

Hi @ChristianRuss10,

 

Thanks for your question. I'm sorry to hear about the delay in funds availability, and I am happy to add some information.

 

Payments that are held pending delivery will release after 3 full days have elapsed from the date of delivery. In situations where the full 3 days has not yet elapsed, please make sure to wait that long before inquiring with customer support. Customer support cannot release a payment before that time has passed. 

 

To learn more about funds availability, please take a look here.

 

I hope this helps!

 

Olivia

 

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