Refund

Coolevelynnn
Contributor
Contributor

Hi everyone!!

I received an email from eBay that a refund was sent to me by a seller. But when I go to my PayPal account, I can't find the refund for the life of me. But I did get a confirmation email from PayPal that it was received. But shouldn't I be able to see it? 

 

Thank you!!!

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4 REPLIES 4

Whac-A-Mole
Frequent Advisor
Frequent Advisor

If you have used your credit card,it goes back to your credit card.

it could take up to 30 days,but usually 7 days

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Coolevelynnn
Contributor
Contributor

But PayPal requires a bank account number. I used a regular credit card that's not attached to a bank and that's not attached to PayPal.

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Whac-A-Mole
Frequent Advisor
Frequent Advisor

@Coolevelynnn wrote:

But PayPal requires a bank account number. I used a regular credit card that's not attached to a bank and that's not attached to PayPal.


then it is not paypal related,how did you manage to pay with a credit card not linked to your Paypal account,did you pay as a guest?

 

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Coolevelynnn
Contributor
Contributor

No, I paid with a regular credit card, but it said it was returned to PayPal. I think I have to talk to the sender. But I will get back to you if nothing comes of this. Thank you so much for your help so far!!

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