Pay Now Button not working

Matan87
Contributor
Contributor

 Hi,

Whenever clicking PayPal Buy Now Buttons on my company's website (jglobalinstitute.org) I am redirected to either a blank page or the message "Things don't appear to be working at the moment. Please try again later." We have not made any changes to the code or the plugin before it started happening. The url of that error screen is:

https://www.paypal.com/webapps/shoppingcart/error?flowlogging_id=2c1ddb6364176&code=AMOUNT_ERROR

What could be the problem with the amount / the plugin?

Really sorry if this question was answered in the past, I searched the website and couldn't find an answer. Any help will be appreciated. Thank you.

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7 REPLIES 7

sharpiemarker
Esteemed Advisor
Esteemed Advisor

I clicked on the buy now button here:

http://jglobalinstitute.org/en/passport/

 

and it takes me to the log in page to make payment.  I login and it takes me to choose my payment method.  So it is working.


Kudos & Solved are greatly appreciated. 🙂
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RM12
Contributor
Contributor

We are haiving this excat problem right now 4/18/17 We post on the MTS site and no response back from paypal at all.

 

We are losing money right now and had made no changes to our site. Funny thing is the Subsciption Button works fine with the same data being used. 

 

Anyone have any suggestion since paypal isn't reponding 

 

"Things don't appear to be working at the moment. Please try again later."

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arrasoft
New Community Member

Hello,

 

I have the same error, users started to reported often that "Things don't appear to be working at the moment. Please try again later"

I am attaching an image too, the URL is like:

https://www.paypal.com/webapps/shoppingcart/error?flowlogging_id=5131338195854&code=AMOUNT_ERROR&mfi...

 

Can we get some help?

Thank you!paypal-error.png

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r0nny1
Contributor
Contributor

ILoveTurtle5
Contributor
Contributor

I was recieving the same issue:
"We're sorry, things don't appear to be working at the moment. Please try again later."

error code: Amount_Error (visible in the url)

I managed to fix mine by changing this variable:
currency_code = AUD   instead of currency_code = AU

They recently updated the country_code to only accept 2 char.
Dont get currency_code and country_code switched around like me.
For country_codes visit : https://developer.paypal.com/docs/classic/api/country_codes/
For currency_codes visit: https://developer.paypal.com/docs/classic/api/currency_codes/

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nsbranding
Member
Member
where did u change it ? which file ?
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ILoveTurtle5
Contributor
Contributor

It could be in any file within your website.
I wrote our webstie, so I know exactly where it was.
What you could do...
If you have access to Dreamweaver or a similar program, you can do a directory content search for 'currency_code' or 'country_code' .
If you dont, there may be an option for content search inside files with windows 10. 
https://www.howtogeek.com/99406/how-to-search-for-text-inside-of-any-file-using-windows-search/
Search your whole website folder for the text.
All the best

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