Large items returned personally, unable to confirm with paypal

[akellykc]

I ordered a picnic table and 2 benches from a seller and paid through paypal. The seller delivered the wrong table and benches and so a refund was initiated on paypal. I arranged to deliver the table and benches in person because the items were far too large to be shipped by anyone...plus the seller lives only 20 minutes away. In any case, the seller confirmed he received the items through email and that he was returning my payment. However, I haven't received any notice through paypal that he has confirmed the return and my deadline for submitting tracking info is June 24th. I've tried submitting an "Other" delivery with an explanation in the notes but for whatever reason, I don't see it anywhere and I'm still getting a "Response from seller needed" notice. Calling the customer service number sent me to someone in the Philippines and they weren't any help.Anyone know what I can do to submit a delivery notice without tracking info if I have emails from the seller which confirm delivery? I also took a picture of the delivered items next to the seller's truck that has a large company advertisement on it. Any help would be appreciated!

[Whac-A-Mole · Accepted solution]

if he lives 20 minutes away,you can go to his house and demand a refund

OR

send him a first class package with tracking ,like a reminder with a candy and upload the tracking number.

once tracking shows delivered,robot will refund you

if payment is 750 or more,u need signature confirmation

or do a chargeback,

[Whac-A-Mole]

if yu do a chargeback and provide all the evidence he has received the item,he will lose and pay  a $20 chargeback fee.

but once a chargeback is filed with your cc issuer ,Paypal will be notifed and your Paypal case will close.

[Whac-A-Mole]

or bring some musclemen with you,if he does not refund,you will go to the police .

if he is a business,he sure does not want the newspaper and the police involved

[akellykc]

Thanks! That helps. I will send him a letter with tracking number!