How can I get real help from Resolution Center? I have been waiting on the phone for 1+ hours...

Pat2017
New Community Member

There is one false claim about one transaction. We have provided the approval info through the email. No any update while suddenly, there is a "chargeback settlement" which sent to my account!!!

 

The notification email can't really reply. The "Report a problem" does not work for the transaction at all. There is no place you can put the extra info to the case. I am still on the phone which has been 1 hour 20 minutes. What kind of poooooooooooooor service!!!

 

Any input about to get a help from resolution center? Thanks! 

 

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