Customer receipts email wrong
SusannahS
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Posted on
Dec-03-2017
05:03 PM
Receipts to my customers (who by via my shopify store and pay using paypal) show an outdated email - so outdated that it was removed from my account long ago.
So how do I change what email is showing - when I can't find that email inside my paypal settings at all?
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Dec-07-2017
08:33 AM
Hi @SusannahS,
I'm sorry to hear that you haven't been able to find the correct setting to change. I can help!
The email address that needs to be changed is your customer service email. The setting can be found by going to Profile > Profile and settings > Business information. The section at the top can be edited, and any erroneous information changed.
I hope this helps!
Olivia
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