Clog??

StarryFate
Contributor
Contributor

Sent money to someone and it showed on my activity but not theirs

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11 REPLIES 11

sharpiemarker
Esteemed Advisor
Esteemed Advisor

Was the PayPal email address you sent to correct?


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StarryFate
Contributor
Contributor

Yes, it was.


@sharpiemarker wrote:

Was the PayPal email address you sent to correct?


 

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

Tell the recipient to contact customer service.  We do not have access to other's accounts here to troubleshoot:

https://www.paypal.com/us/selfhelp/contact/call


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StarryFate
Contributor
Contributor
the receiver says I need to spend even more money to unclog it, and I don't have time to call.
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DPCreations
Frequent Advisor
Frequent Advisor

Why did you originally send the money?

Since it shows in your account as complete, then it's no longer your problem unless you were expecting merchandise.

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StarryFate
Contributor
Contributor
I sent it for something in return, but the receiver is saying he didn't get it, so is it a clog?
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DPCreations
Frequent Advisor
Frequent Advisor

Does this mean you sent it as goods/services as payment for something and you didn't get the goods?

If you disclose the real details about the transaction someone might be able to help.

Perhaps a phone call to PayPal support is the only way to figure it out.

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@StarryFate

 

Does it let you cancel the payment?


Kudos & Solved are greatly appreciated. 🙂
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@StarryFate wrote:
the receiver says I need to spend even more money to unclog it

Ha! Don't they wish!


Kudos & Solved are greatly appreciated. 🙂
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