Am I convered under unauthorised payment?
GeorgePF
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Posted on
May-26-2017
02:10 AM
So on eBay, someone used my account to buy something, it wasn't authorised so it was a scam basically. EBay closed the case in my favour then decided not too give me a refund and reverse the case decision, they told me to contact PayPal for a refund. PayPals T&C's say this under "unauthorised use of your account" "You are not liable for unauthorised use of your account" so I'm guessing that means I am covered? The lady on the phone was very helpful and reassuring but I do have my doubt. £508.95 came out my account, it apparently didn't go to the seller and it's floating around somewhere and apparently I don't have the right to get it back according to eBay. Any help would be appreciated.
3 REPLIES 3
torrey802
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May-26-2017
02:18 AM
I am having similar problem, help him and you'll help me too!
I had unauthorized order for digital goods and filed an unauthorized transaction report. Funds got funded to my card but now my paypal balance is negative!
I had unauthorized order for digital goods and filed an unauthorized transaction report. Funds got funded to my card but now my paypal balance is negative!
GeorgePF
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May-26-2017
02:19 AM
DPCreations
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May-26-2017
10:40 AM
Go to your PayPal transaction detail and file a dispute for unauthorized transaction.
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