Using PayPal with my own checkout system

aab1
Contributor
Contributor

I have my own checkout system on my website which transfers users to PayPal for payment. I have one minor issue, the url I'm using to go to PayPal shows "Quantity: 1" even though the user may have added several items to their basket because I only send an item price (for the entire order) and shipping cost in the URL parameters, this causes some users to get confused and abandon their order because they added several items to their cart but then paypal shows a quantity of "1".

 

Is there another URL or different parameters I can use in the URL so that it treats the payment as being for an order of 1 or more items and not as if they are purchasing a single item?

 

Thank you

 

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4 REPLIES 4

PayPal_Andrea
Moderator
Moderator

Hi aab1,

 

This sounds like something that would be best discussed with your web designer. I'm not aware of anything we can alter on our end.

 

-Andrea

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snowshoe
Frequent Advisor
Frequent Advisor

Agree, don't think there's an issue on the PayPal side, there's only one URL that's used in the PayPal HTML Form item button code, as you're using your own cart setup, the issue has to do with what variables and commands your using on your end. 

 

Most 3rd party carts and custom mini-carts use the "upload" method, is that how you're passing the end results to the PayPal Checkout Screen?  Using the "upload" method, you would see a "Quantity: 1" if you're not allowing the customer to input a quantity on your web page.  If you are allowing the customer to input a quantity on your page and that is not being passed to the PayPal Checkout Screen, then there's something not right within your code.

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cgstillness
New Community Member

Am new to ebay selling don't have a store front just selling my items.  I have PayPal set up is there anything else to be done with the button (drop down menus)? 

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snowshoe
Frequent Advisor
Frequent Advisor

If selling on eBay, the important things are that you have either a PayPal verified Premier or verified Business Account and that you have linked your eBay Account to your PayPal Account and then from your PayPal Account, you link that to your eBay Account.  As for using PayPal's item button code, that's not necessary with eBay.

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