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since ‎Apr-10-2013
PayPal_Andrea
Moderator PayPal_Andrea
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Re: Ebay and Paypal STILL holding my funds?!

by Moderator PayPal_Andrea in About eBay (Archive)
‎Apr-18-2014 03:19 PM
‎Apr-18-2014 03:19 PM
Hi IngridVonM,   If you sold four items which were delivered more than three days ago, and not all of he payments were released, you can definitely reach out to Customer Support. As only general information can only be discussed here, you can contact Customer Support either by phone or email. Additionally, you can use the social media options: via Twitter at @AskPayPal, or by sending a private message on Facebook for specific information about your PayPal account.   -Andrea ... View more

Re: Using PayPal with my own checkout system

by Moderator PayPal_Andrea in About Business (Archive)
‎Apr-18-2014 03:07 PM
‎Apr-18-2014 03:07 PM
Hi aab1,   This sounds like something that would be best discussed with your web designer. I'm not aware of anything we can alter on our end.   -Andrea ... View more

Re: how to turn off those annoying sales emails

by Moderator PayPal_Andrea in About My Account
‎Mar-25-2014 02:13 PM
‎Mar-25-2014 02:13 PM
Hi dkd233,   If you have already turned off all notifications and you continue to receive them after 30 days you many want to contact Customer Support either by phone or email. Additionally, you can use the social media options: via Twitter at @AskPayPal, or by sending a private message on Facebook for specific information about your PayPal account.   - Andrea ... View more

Re: Converting funds from UK

by Moderator PayPal_Andrea in About My Account
‎Mar-21-2014 02:38 PM
1 Kudo
‎Mar-21-2014 02:38 PM
1 Kudo
Hi Dancewithmarq,    Once you add a new currency to your PayPal account it allows you to receive payments in more than one currency and choose when and/or if you want to convert them to another currency. As such, PayPal will not convert the funds automatically. The only other option we have is to close a currency balance which would allow you to manually accept or deny any new payments made in that currency. To close a currency please follow these steps: Log in to your PayPal account. Click Profile at the top of the page. Click My money. Click Currencies. Select the currency you want to close. Click Close Currency. -Andrea ... View more

Re: If i have a vanilla gift card , can i still ac...

by Moderator PayPal_Andrea in About Selling
‎Mar-21-2014 02:13 PM
‎Mar-21-2014 02:13 PM
Hi Jifey,   You can certainly accept payments when you only have a debit card on file. However, since you cannot withdraw funds to a debit card you would have to add a Canadian or U.S. bank account in order to receive your funds.   -Andrea     ... View more

Re: Adding money instantly from debit card

by Moderator PayPal_Andrea in My Money Archives
‎Mar-21-2014 02:00 PM
1 Kudo
‎Mar-21-2014 02:00 PM
1 Kudo
Hi everyone,   Currently you can add funds to your PayPal account balance from a bank account; not a credit or debit card. Most major debit cards are able to be used in the PayPal system to instantly pay for an item. Especially if the card has a Visa or MasterCard logo on it.   While general information can only be discussed here, you can contact Customer Support either by phone or email. Additionally, you can use the social media options: via Twitter at @AskPayPal, or by sending a private message on Facebook for specific information about your PayPal account.   - Andrea ... View more
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