PayPal MultiOrder shipping will not work

DjangosBooks
Contributor
Contributor

PayPal MultiOrder shipping will not work. When I try to use, get the following error notification:

 

The page at https://ship.paypal.com says:

No XML returned for command: get-user-preferences


I have to click three or four times to close this. Then MultiOrder Shipping app hangs up on "Loading application data..."

I have tried on Chrome and IE.

 

Anyone else have this problem?

 

 

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2 REPLIES 2

PayPal_Andy
Moderator
Moderator

Hi DjangosBooks -

 

We're truly sorry for the frustration this is causing. Our engineers are actively working towards a solution and we're hopeful it will be in place soon. Until that point, you can try www.paypal.com/mos to get to Multi-order Shipping. If that doesn't work please let us know. There is another workaround that should definitely work, it's just a bit more involved. 🙂

 

- Andy

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danno0427
Contributor
Contributor

Hi, I have called Paypal multiple times to request updates.  Everytime I get  told, "hopefully it will be fixed soon."  It has now been 2 weeks.  I am tired of being told that the engineers are working on it.  It needs to be fixed now!  I have a business to run and I am spending significant time printing shipping for individual orders.  I need multi-order shipping to work so that I can run my business efficiently. 

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