Last week PayPal or Synchrony Bank (or nefarious hackers?) unlinked my PayPal Extras MasterCard from my PayPal account. So, I cannot access the card account information, make a payment through PayPal, or use the card for eBay transactions (which I do a lot of). I have been on the phone repeatedly with both companies, and have been told after a lot of waiting and transferring of my call to different departments that within three to four business days the card will be relinked. Day three and still waiting.
I am planning to pay off the card and cancel the account. Even though I have generally had good service with Synchrony, this is not good. I called to have paper statements mailed to me, so that I can at least see my transactions in front of me. Well, it is a good thing -- when it works.
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