PAYPAL ERROR CODE 1001

Tahiti_Amin
Contributor
Contributor

I run a website called www.floridasdying.com and have a zencart shopping cart installed on my site.  LAtely I've been experiencing a problem where certain customers are no longer able to checkout.  It started about a week and a half ago, then stopped happening after about two days, and just started becoming a problem again this weekend.  Some customers checkout without a hitch but then others receive a paypal 1001 internal error code everytime they checkout.  I am not sure what is causing this problem or what the remedy for it might be.  Any help would be greatly appreciated.

THanks,

Rich

Login to Me Too
2 REPLIES 2

Tahiti_Amin
Contributor
Contributor

oh yeah I have a paypal express checkout account setup through my zencart

Login to Me Too

snowshoe
Frequent Advisor
Frequent Advisor

You can find the API error codes listed here however, as usual, there's no exact reason.

https://cms.paypal.com/uk/cgi-bin/?cmd=_render-content&content_ID=developer/e_howto_api_nvp_errorcod...

 

Suggest opening a Support Ticket, maybe they have an idea.

https://ppmts.custhelp.com/app/home

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.