Lift limits

Andreianon
Contributor
Contributor

Hello,

 

 

Anyone, any ideea how I can resolve those "lifted limits" problems on my business account? 

 

I've completed the online form, https://www.dropbox.com/s/xmnsru3woa4qt39/Screenshot%202016-02-05%2013.07.34.png?dl=0

but still apears this: https://www.dropbox.com/s/9ipsd9k2thh8dgd/Screenshot%202016-02-05%2013.07.57.png?dl=0

 

I spoke some time ago with somebody from customer service, but my limits aren't lifted.

 

Thank you,

Andrei

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8 REPLIES 8

PayPal_Leslie
Moderator
Moderator

Dear Andreianon,

 

We're sorry you learn you're having difficulty removing a limitation. If you provided the requested information please note that it takes a few days for the information to be reviewed and the account restored. Most likely, this matter has already been resolved. If not, you also could reach out to us at Twitter or Facebook and we would be happy to take a look into this for you.

 

Thanks!

 

-Leslie

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Andreianon
Contributor
Contributor

Hi Leslie, 

 

Thank you for your replay. It's been over one month and the limits aren't lifted. The account was reviewed by your collegues, they say everything was good, but we still have that problem. Any ieea how to solve it?

 

Thank you

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DPCreations
Frequent Advisor
Frequent Advisor

Did you call PayPal customer service for help?

Did you contact PayPal through the links provided by PayPal Leslie?

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Andreianon
Contributor
Contributor

Yes of course. We received some money, and the account was blocked for review. Everything was good and the account it's fully functional, except that lift limit problems. We spoke more than 5 times about that, via phone, email, facebook, but i don't know why it's still there, and i gave up already. 🙂

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maymay1992
New Community Member
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MCCo
Contributor
Contributor

Can you help me with my limitation? I have been waiting for about 8 days and I cannot afford to wait almost 30 days like everyone else and this business is helping to keep a roof over my head and feed my family. I called PayPal plenty of times and waiting times to speak with someone are as long as 4 hours and I do not have that type of time in my day to sit with a phone on speaker. 

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DPCreations
Frequent Advisor
Frequent Advisor

@MCCo

This is a user forumn, not PayPal customer service.  Youl will need to speak to a PayPal agent,  You can take your time and make the phone calls as long as it takes or you can wait until the expiration date of the limitation and hope the issue resolves automatiically.

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MCCo
Contributor
Contributor

How do I find the expiration date?

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