sender is having trouble sending money to my account

[photomarlo]

Is there a limit on the quantity of money that can be sent to my account? I asked the sender to look into her account to see what her limits were. This happened before with another person and if I am correct that person worked on it from their end.

I would just like to offer assistance so that I can receive the payment.

thank you

[sharpiemarker]

They can work it from their end but also check your limits page and your Block Payment settings in your seller prefs in the meantime just in case.