How do I edit shipping emails to customers

KaraMG
New Community Member

I just saw the shipping email that PayPal sends after we enter the tracking information.  It has the wrong ship from address (the correct one is in our profile) and the customer service email is wrong.

 

Where can I edit that email template?  

 

Thanks -

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

Go to Selling Tool on your Summary page and look for PayPal Shipping Preferences settings.  

 

For business accounts, go to Profile and settings  > My Selling Tools > Shipping my items > Shipping Preferences  > Update


Kudos & Solved are greatly appreciated. 🙂
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