I recently sold 1.7 million FIFA 20 FUT coins on eBay, in my listing I clearly advertised it was a digital good so no physical item would be received as it’s an in game currency. Communicated with the buyer on the evening when the item was sold and confirmed with the buyer via eBay messages and photos of each transfer of coins to equal in the 1.7 million amount. In the final message between me and the buyer, they confirmed they had received the item. Roll on 5 days and the buyer opens a claim on eBay for not receiving the item, I contact the buyer no response after several attempts so I have to wait until the countdown goes until eBay can step in, where they then close the claim in my favour as digital goods aren’t covered by eBays money back guarantee. They then open a claim with PayPal which I contest, which the end result is the buyer getting his money back. I have appealed this multiple times and provided all the screenshots of the eBay messages between me and the buyer along with the screenshots of the transactions but according to PayPal this is not enough evidence. Not sure where to go now with this as I’ve now been scammed out of both my money and my product and whatever evidence I supply doesn’t seem to be enough. Is it worth taking to trading standards or the small claims court in this scenario? Any advice would be appreciated. Cheers
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