I sold an item on ebay but the buyer after paying via paypal asked me to post it instead. I found the price and he paid that amount also via paypal. Problem is both the payment for the item and the payment for the courier got stuck "on hold". I added the tracking info to the courier payment and that has now cleared but it will not allow me to add the same tracking info to the actual item - even though both payments relate to the same thing.
I realise now that I probably should have refunded his money and then asked him to make one payment to cover both the item and the courier but I am a rare user of ebay now and was just selling something that my daughter no longer needs. I have now booked and paid for the courier and the item, will be picked up on Monday but I can't get the money he paid me for the item!
I tried paypals virtual assistant service and that was absolutely useless.
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