So, my account was needed to be secured because I was trying to buy gift cards through the online site, and I kept spamming it because it wouldn’t work. That let to my account having the “Secure My Account” message. I send in my passport for verification and it just put me in an endless loop of verifying over and over of submitting and waiting. I then come back to check on it and it gives my the “Sorry we couldn’t confirm its you” message and now I’m completely locked out.
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