I ordered two unlocked smartphones from an eBay seller listed as being in New York on December 30th to take with me on an international trip I am about to leave on. The tracking number shows that the seller printed out the shipping label on January 1st, but did not ship the item until January 11th. The tracking shows that the item was not received by USPS in New York, but in COLUMBUS, OH 43235, but is still listed as: Jan 1, 2019 - Tracking number provided Jan 11, 2019 - Shipment Received, COLUMBUS, OH 43235: Package Acceptance Pending I first contacted the eBay seller on January 13th, two weeks after the original order date. The seller responded and said the item would get to me by the 20th. It did not, so I contacted them again and they said it would arrive on the 24th. It did not so I contacted them again. Now they are saying it will arrive on the 31st. Because I am leaving before the 31st, last night I asked them to ship me two new phones Overnight Express and I would pay for the shipping and reject to original shipment if it ever arrives. The responded and said. "We are not ABLE to ship overnight." I thought this to be an odd statement since they provided me with a USPS tracking number and if they are in New York, then they can ship it overnight express. But here is the thing. I don't think they are in New York at all. I think I am dealing with a Hong Kong based company that is fraudulently listing their product on eBay as: Item location: New York, New York, United States So here is my issue. I intentionally ordered from this seller because I thought they were in the US. They intentionally lied about where they were shipping the item from and now I will have to go on an international trip without a phone that will work in the country I am going to. Just getting my money back is not enough here. They lied and have continued to lie to me the whole time and it has caused me serious injury. I want my money back and I want to report them from fraud. What can I do?
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