Hello: So I sent three separate payments on August 23, 2019 to my friend. On my side the transaction has been completed but at his end even though the amount shows up in his "Balance" he is not able to withdraw or transfer the amount anywhere. He has tried several options including speaking with PayPal and escalating this matter to the Supervisors. He is not even able to generate a refund of this amount back to me as every time he tries to refund PayPal tries to use his bank account and not the balance. All the conversations are noted in the account. I have called PayPal several times also but no one is able to help resolve thus matter. Finally PayPal asked my friend to close the account telling him that the amount will be refunded back to me after 30 days. Today that 30 day limit expired and I still have not seen any amount come back. What can be done? Please help.
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