@Tparker1 Personal accounts can still receive money for casual sales that require shipping hence why. You can also write a letter explaining why you don't have proof of shipments, pdf it and upload it to the limitation case. For further assistance with your account, please contact customer service: Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US. Call early, during business hours, west coast time to try to get a US rep. Or private message via social media: Facebook (US): https://www.facebook.com/paypal Twitter (US): @AskPayPal
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