Bought 7 hardware pieces from an RV dealership. 3 arrived. 4 backordered. contacted them several times. Their emails say "we have problems obtaining parts from this vendor, you may need to get them somewhere else". Replied asking for a refund on unsent items...nothing. Made the mistake of letting paypal handle it and they judged in their favor! Now I have "some" parts and paid an increased price. RV people then send an email to me saying "we're not dishonest, despite paypal siding with us, we'll issue a refund for the remaining parts". They haven't. I look for a complaint against the dispute...there isnt one. Once the decision is made...it is made. How can a vendor admit to a fault and STILL win a judgement?!
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