I received an email from Paypal asking me to send a scan of my identity card. as requested I send the requested one. however, after a while I received an update via email stating that my account was restricted and asked to resolve the problem through the resolution center, but, after I entered the resolution center that I found was the message as follows:
You can no longer use PayPal
At PayPal, we value a safe community for our customers to do business. We noticed activity in your account that’s inconsistent with our user agrement and we no longer offer you PayPal services.
Any bank or card information linked to your PayPal account cannot be removed nor can it be used to create a new account. You can still log in and see your account information but you can’t send or receive payments. Funds in your balance will be held for 180 days, after which we’ll send you an email with instructions about withdrawing your funds.
Reference ID: PP-007-644-366-288
what should I do to recover my account? while the aid center cannot provide the answers I need.
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