On 25th April ONE payment of £29.99 should have been payed from my bank account to Paypal but two payments were taken.
At first i thought the vendor had been payed twice so i opened a dispute on the transaction. After speaking to the vendor it was clear they knew nothing about it and that the second payment had been pocketed by paypal so i closed the dispute against the customer and contacted Paypal customer services (with the required evidence) to sort out the problem.
Their response was "We do not deal with closed disputes."
This is a disgraceful attempt by Paypal Customer Services to fob me off after having stolen money directly from my bank account and i am now very angry about it.
Does anybody have any suggestions on how Paypal can be held accountable for this theft and how I can get my money back?
Many thanks
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