Hi all,
I am trying to complete an online payment. I have a confirmed bank account (see the first photo for screenshot). However, at the checkout page (see the second screenshot) I have to add a payment method and cannot choose my bank account. When I try to add my (linked and confirmed) bank account, there is an error (see the third screenshot) saying "The bank account you want to add is already in your account". I am unable to make a payment because of it.
What I tried and didn't work:
Set my preferred payment option for online purchases to PayPal Balance and Bank account.
Called customer service - they say everything should be ok, and that I have to add payment method only when there is no other option available in my account. I have options - my bank account (see the first screenshot).
I would appreciate if someone could point where the problem lies.
Private info has been brushed out on the screenshots.
Thank you.
Confirmed account
Checkout page Error when trying to add the account
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