PayPal Community

I contacted PayPal via telephone..they opened a ticket but without success what i hoped.. For them looks all fine on transaction For my safety i removed all cards and went to my bank to block paypal charge I also checked my history browser and email but i can find anything (paypal login,paypal transaction email or anything about paypal) the question is! how i can prove to them that wasn't me doing that transaction? Thanks ... View more

Thank you for reply. I have solved problem, I called PayPal and my Bank, so we found out that the problem was that I was trying to add card with balance 0. So my card was declined and blocked by PayPal after few tries. I called PayPal, gave them information they need and they solved the problem. ... View more

@BenCro    You have x3 chances to add a card or enter any confirmation code correctly and after that the card is automatically blocked. You can contact customer services and they can re-set for you but may need you to supply some more info for security ie bank statement etc. Can't give you more contact info as you haven't said what country you are in so click help /contact bottom of the page for options for your country. ... View more

@Barry31    If you bought something online with a debit or credit card and did NOT log into your paypal account then of course it won't show on your paypal account as you bought as a 'guest buyer'. However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement. If that is not the case then contact customer services AND your card issuer to query the transactions. If you need to open a dispute for a 'guest buyer' transaction then you can....... 1. Phone Paypal customer services and see if they will open one for you OR 2. Contact your card issuer for a chargeback. ... View more