@hannahvlaurel You might need a PayPal business account if all your donations are being reversed and refunded back to your donors and you're using a personal account. On the Philippines PayPal homepage, it seems like Personal Accounts are for buying from online retailers or sending money for goods and services. And it's with Business Accounts you can receive payments. Mouse over the Personal and Business menu at the top on the PayPal PH homepage below to see what you can do with each account type: https://www.paypal.com/ph/webapps/mpp/home
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