Hello , I’m new to PayPal. I had placed an order via PayPal. It’s been about a month and I haven’t received it. Since nothing seemed to be moving forward with the seller I placed a claim for Item Not Received. The seller said they shipped the item and it’s not their fault for it going missing. So what happens now? Am I protected as a buyer because the item was not delivered or are they protected since they shipped it? I as a buyer am unable to file a claim with the Postal service but they can file a claim for insurance. So PayPal is the only place for me to file a claim for a refund. I hope it works.
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