@kernowlass wrote: @SleepyDoc @geriwinter To get rid of the "Needs Attention" nonsense, go to the "Add Tracking Information" or "Edit Tracking Number" link. When you get there, click on the box that says, "Tracking information not required" Once you click that box, the "Needs Attention" will disappear. As noted above, I tried that, it doesn't work for me.
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After trying here and emailing twice (with no answer) I rang. The answer is that this payment did have a hold on it until 19th January, but it sometimes takes "a while" after the issue has been resolved for tags like NEEDS ATTENTION to disappear. A bit rubbish really.
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Tracking info from Royal Mail says delivered 17th January. Tracking info on PayPal says "Sent". I tried the much offered "Add Tracking Info" then "Tracking information not required" but I get " We're experiencing technical difficulties We're sorry for the inconvenience. " So, what "needs attention" ?
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