What if he's asking for the money now, would you say it's the right thing to do to keep it open? He seems nice, but at the same time he's "too nice" and a very bad communicater. He only responds if I tell him I will escalate it and he has made a ton of excuses. He was supposed to send it the 21st of December and it he finally managed to (maybe) send something today. @sharpiemarker
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