If you have been able to upload documents, you should not need to notify them as that process appears to be automoatic. I cannot share the email address because I get the message that "it is not permitted in this community". At any rate, that email address does not seem to work anymore (it is valid, but it does not get any response). I have had some success through the message center inside your paypal account, although you have to be very persistent. If you want to send a notification that you have uploaded documents, that should be a good way to do it, the response time is usually decent, although not always very helpful. I have some accounts that have technical issues and no place to upload documents, when that occurs, paypal has been directing me to upload documents at https://www.paypal.com/il/uploaddoc. I work for a non-profit with multiple locations so I manage a number of paypal accounts, so I have had a lot of experience dealing with this - all of it has been frustrating. Good luck!
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