Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
  • Welcome
    • Guidelines
    • News and Events
    • Suggestions for PayPal
    • General Discussions
  • PayPal Help Community
    • Managing Account
    • Transactions
    • Wallet
    • Security and Fraud
    • Products & Services
    • Reporting
  • MTS Community
    • PayPal Upgrade Community
    • PayPal Payments Standard
    • REST APIs
    • NVP/SOAP APIs
    • SDKs
    • Sandbox Environment
    • PayPal Reporting
    • Payflow
    • Ideas for MTS
    • Client-side Integration
    • Server-side Integration
  • The Archives
    • PayPal Help Community Archives
      • Managing Account Archives
      • Transactions Archives
      • Wallet Archives
      • Security and Fraud Archives
      • Products & Services Archives
      • Reporting Archives
    • Help Community
      • PayPal Basics Archives
      • Payments Archives
      • My Money Archives
      • My Account Archives
      • Disputes and Limitations Archives
      • Products and Services Archives
      • PayPal Credit Archives
    • Merchant Community
      • Merchant Products
      • Business Tools Archives
      • Reporting Archives
      • Managing Risk and Fraud Archives
    • Help Archives
      • About Business (Archive)
      • About Payments (Archive)
      • About Settings (Archive)
      • About eBay (Archive)
      • About Protections (Archive)
      • About Products (Archive)
    • Social and Your Voice Archives
      • Off Topic (Archive)
      • My Feedback for PayPal (Archive)
    • About PayPal Archives
      • Watercooler (Archive)
      • Tax Information (Archive)
      • Fees (Archive)
      • eBay and PayPal (Archive)
      • Coupons and promotions (Archive)
    • My Account Archives
      • My account settings (Archive)
      • Account limits and verification (Archive)
      • Account balance (Archive)
      • Bank accounts and credit cards (Archive)
    • Payments Archives
      • Sending money (Archive)
      • Receiving money (Archive)
      • Refunds (Archive)
      • Donations and Fundraising (Archive)
    • Disputes and Security Archives
      • Disputes and claims (Archive)
      • Fraud, phishing and spoof (Archive)
    • My Business Archives
      • Merchant services (Archive)
      • Reporting and tracking (Archive)
      • Shipping (Archive)
    • PayPal Products Archives
      • PayPal Debit Mastercard (Archive)
      • PayPal Extras MasterCard (Archive)
      • PayPal Mobile & Other Services (Archive)
      • Student Accounts (Archive)
      • Bill Me Later (Archive)
    • Getting to know PayPal
      • My PayPal account
      • Security and protection
    • Receiving and sending money
      • Buying with PayPal
      • Selling with PayPal
    • PayPal Here UK
      • PayPal Here News and Events
      • PayPal Here Community
      • Chip and Pin Card Reader
      • PayPal Here App

The Community Forum will no longer be available starting June 30, 2025. Please note that the forum is now closed for new posts and responses, but previous posts will remain accessible for review until June, 30 2025. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central

If you want to report illegal content under the EU Digital Services Act, please do so here

since ‎Dec-24-2018
Country: United Kingdom
Type: Personal
ellabell1
ellabell1 Contributor
Contributor
4
Posts
1
Kudos
0
Solutions
Liked
Your 5th PayPal Anniversary
Ice Breaker
Giving
Your 3rd PayPal Anniversary
Your PayPal Anniversary
The Return
Active
View all
Latest Contributions by ellabell1
  • Topics ellabell1 has Participated In
  • Latest Contributions by ellabell1

Re: PayPay never recognises my device

by ellabell1 Contributor in Managing Account
‎Apr-06-2024 04:05 AM
‎Apr-06-2024 04:05 AM
, Hi , I spoke to an assistant about this and he says it's a fault in a new system and they've been trying to fix it,  some sort of glitch, and he said he would get my address sorted instead of the London one and hopefully that will sort these "  new device emails" ... View more

Re: PayPay never recognises my device

by ellabell1 Contributor in Managing Account
‎Apr-06-2024 02:27 AM
‎Apr-06-2024 02:27 AM
Hi, me too. I only have the one device but I keep getting the same email saying new device is in London, but I live in the north ... View more

Re: Why does PAypal send me an email advising unkn...

by ellabell1 Contributor in Managing Account Archives
‎Aug-11-2023 05:34 AM
1 Kudo
‎Aug-11-2023 05:34 AM
1 Kudo
How can I stop getting Emails saying I've just signed in using a new device?  I know it's me who has signed in, but I've used the same device for 3 years. ... View more

refund?

by ellabell1 Contributor in Payments Archives
‎Dec-24-2018 06:17 AM
‎Dec-24-2018 06:17 AM
Hi, I've noticed 2 refunds of £10 has been paid into my Paypal account with only an ID number and then one has been transferred into my bank account and the other into my debit card I have no idea where the refunds have come from and I'm wondering if it's some kind of scam. Thanks for any help ... View more
Labels:
  • Labels:
  • Refunds
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros
Welcome to the PayPal Community!