I purchased an item from a website called softonstore.com about two days ago. The confirmation said it would take 24 hours for the order to process. The payment has already hit my account. The payment was processed through paypal. When I attempt to visit the website and download my purchase, the website comes up unavailable. I have the merchant's information (name, email, and international phone number). I believe the mercant is chinese. I just signed up for paypal so I could try to get some help. I never used paypal before and I do not know what to do to insure that I receive my purchase. Please help?
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