PayPal Community

As many other members state Paypal is unable to protect customers.Why should we use PayPal if there is no buyer protection from them .I had a case recently and they asked me to return broken pieces to a forwarding company in order to get my money back .They are unable to protect their customers and they have teached their stuff to talk to people like robots.This is not a professional manner but a company who works like mafia to protect fraud.Sorry for my words but this is the truth and if we as customers do not do anything to bring them to their senses they will harm other people. Why should I contact PayPal when they tell me to start an issue with my bank card institution.I use them for buyer protection wich is none existent and I do not trust them anymore. They are a failure at all means ... View more

I received a completely damaged item .I asked paypal for refund by filling a dispute and posting photos of the damage .And they are asking me to pay to return a completely destroyed item to get a refund .This is unnacceptable.How can I complaint to a senior agent about this ... View more

I have got a refund from a case.It was returned to a card that does no longer exist because the issuer has cancelled it.How will I get my money? ... View more

Please help!!!!!!!!!!Iusing a credit card to make payments .Yesterday I have been trying to make a payment and could not get through!!!!!!!Although the card is ok and has the balance.Does anyone have any clue what can be the problem?Customer service is not responding on phone calls due to the covid situation ... View more

What hours can we call paypal by phone.I tried to call today and was unable to talk too ... View more

I have a case opened because I received a damaged item. The item was received in pieces smashed .I escalated it on paypal .The time for seller to respond is 21 March.The seller did not respond and paypal is asking me to return the item .I stated that the item cannot be returned because it is in broken pieces.I think I am in risk of loosing my money although I have the right to be refunded. Please does anyone know at the resolution center there is a window saying respond.Should I press the respond button and how can I send pictures to paypal of the broken pieces I received.It is urgend I need help ... View more

I have opened a case about an item .It was a mug which I reeived broken in pieces.It was glass.Paypal asked to return item although I stated with pictures and talked to them that the item is small pieces of broken glass and it cannot be returned.Then I got a message telling me to get a police report that the item was broken.Here in Greece , I  must say my location is in Greece no police station gives such reports.Are these people gone crazy?Why are theyt mocking on us that we are protected?Please does anyone know what can I do because Iam in danger of loosing my money and this is unfair ... View more