Hi, I received (not once) an e-mail for some PayPal Policy update, which contains all links and images (in email) to URL's, which begin with https://epl.paypal-communication.com/ ....blah blah blah I checked domain paypal-communication.com WHOIS and it looks like it belongs to Paypal. I also checked SSL certificate for https://epl.paypal-communication.com and it says PayPal. I googled it, and found a lot of controversal information, some says it is scam, some it is legit. If you ask me, I would say it is LEGIT. BUT... Why would PayPal go with another domain epl.paypal-communication.com instead of, for example, epl.paypal.com, which is easy to recongize by every amateur? Why would PayPal open an possible scamming window by using domain paypal-communication.com, which can easily be scammed into, for example paypal-comunication.com or paypal-communications.com , which look a lot like original, but can be very, very scam? Is PayPal really so relaxed on security to make such a mistakes in todays scamming world? So puting it all together, I ask myself again - is epl.paypal-communication.com really LEGIT?
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I hit the same problem and after some reading, found answer on reddit: https://www.reddit.com/r/paypal/comments/8tu7ds/paypal_refund_not_working_help/ SOLUTION with description: Paypal currency balances are at fault here. If you get paid for example in GBP but your default balance is USD and if you do not have a GBP balance then paypal is not smart enough to convert from your USD balance to issue the refund. It is not even smart enough to tell you what's wrong, because it does not have catcher for the error, so it throws the last error from program code behind: technical problems, aka "An error without description". If you are having this problem make sure you have enough money in the appropriate currency balance.
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