@summer336 wrote: @Consumer-Watch wrote: @summer336 wrote: @Consumer-Watch wrote: @summer336 wrote: I did a withdrawal on the 9th, I talked to PayPal and they told me a its a "glitch" in the system, and that it will be fixed within 24 hours. Still nothing since, and it's exceeded to 5 days. They are clearly trying to cover up something. I've called them 6 times today and they've been auto-rejecting calls no matter how many times I try; used a difference device as well. N******** : You are unable to withdraw because of technical glitch the withdrawal is still pending and the funds have not arrived in the bank. We are trying to get it fixed ASAP. N******** : I am sorry for the inconvenience caused. Summer W******* : When will it get fixed? N******** : It will be fixed soon. N******** : As we are working on it. It is incredible that you have to phone them up to find out, when there should be an alert on their site to inform people that they are being deprived of their earnings for days longer than their User Agreement outlines. They are ironically breaching their own policy of 0-3 working days for transfers. Even then the agents are reading from a pre-written advisory by some Irishman in an office, who has their comfy salary intact. Summer W******* : What is soon? I've been waiting for 4 days. Summer W******* : And I need my money. N******** : I am sorry for the inconvenience caused, however our team is working on it will be fixed as soon as possible. Summer W******* : You've always been holding my funds for 72 hours on every withdrawal? Can you somehow prevent that because I'm trying to withdraw all of my money that I earn legally. Summer W******* : And can you give me a time at when it'll be fixed. N******** : I am sorry we don't have such option. N******** : I understand your frustration however its our technical issues and we are working on it. Summer W******* : Can you find out when it'll be done. N******** : I would recommend you to wait for 24 hours. N******** : If you do not have further questions, please click on "X" button to end our session. Thank you for using PayPal chat support. Have a great day ahead. ---------- I was going to ask something else but she ended the chat without any questions asked, quite disgusting. And they are not picking up any calls either, so right now all I can do is sit in confusion. I even left them an email yesterday and I haven't heard back from that either, as they even guarantee a "24 hour response" time period. I did not know PayPal had a live chat, where can I find it? I want to make mince meat out of them right now. I won't be as polite as you, that is for sure. They only put up the Live Chat very rarely, I was lucky to get a hold of someone yesterday. You go to Contact Us and it gives you all the different options of contact such as Call Us, Email Us etc, and it appears there sometimes as "Live Chat - Chat to someone". I doubt they would come back on until this issue is resolved since it seems like it is impossible to contact them through anything at the moment. Ah, the cliché freelance option that only appears when it wants to. I doubt the Irish run that channel of support, probably some Indians in an office somewhere in Delhi. It wouldn't surprise me if they couldn't see or do anything more on your account than you can. They most likely recite from the help sections on the site and whatever canned responses they have in front of them.
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