Timeline for the seller is 12 oct 2018 but today is 21 oct 2018 ( 9 days pass already ) But my case still not close. Paypal told me on 17 oct 2018 timeline for seller within 18 oct 2018 and will automatically close the following day.
I have waitting with your timeline for along time,But now is Nothing from paypal !!
What's the timeline or rule ?
I can't contact the seller morethan 25 days already.
Ref :
What happens next
The seller has been asked to respond by 12 Oct, 2018. Once we receive the information, we'll continue our review of this case.
17 oct 2018 from paypal
We've reviewed your account and see that your case has been escalated from a dispute to a claim on ( 10/02/2018 ). We have asked the seller to provide us with information relating to this case (PP-007-367-547-009). The seller has not yet responded. If they don't respond within (1) calendar days, we will automatically close the claim the following day. We'll email you at the end of this time period to let you know the final status of the case. You can also visit the Resolution Center in your PayPal account at any time for updates on this case.
09 Oct, 2018 - PayPal: Email sent to seller
02 Oct, 2018 - PayPal: Email sent to buyer
02 Oct, 2018 - PayPal: Email sent to seller
21 Oct, 2018 - Buyer: Email sent to PayPal
19 Oct, 2018 - Buyer: Email sent to PayPal
19 Oct, 2018 - Buyer: Email sent to PayPal
17 Oct, 2018 - Buyer: Email sent to PayPal
15 Oct, 2018 - PayPal: Phone call with Buyer
15 Oct, 2018 - Buyer: Email sent to PayPal
15 Oct, 2018 - Buyer: Email sent to PayPal
13 Oct, 2018 - Buyer: Email sent to PayPal
02 Oct, 2018 - Buyer: Email sent to PayPal
02 Oct, 2018 - Buyer: Dispute escalated to claim
02 Oct, 2018 - PayPal: Email sent to seller
02 Oct, 2018 - PayPal: Email sent to seller
02 Oct, 2018 - PayPal: Email sent to seller
02 Oct, 2018 - PayPal: Email sent to seller
01 Oct, 2018 - PayPal: Email sent to seller
02 Oct, 2018 - Buyer: Dispute opened
01 Oct, 2018 - PayPal: Email sent to seller
01 Oct, 2018 - PayPal: Email sent to buyer
01 Oct, 2018 - Buyer: Dispute opened
... View more