Hi, I made an original post about a bank withdrawal problem I've been having since last week. The link to the post is the following: POST I will copy and post from there since I didn't receive a reply. I understand the customer service reps only have so much authorization permissions for account resolutions and are not to blame for PayPal's security filters and system, but I would've hoped they'd push it up to someone that could help with my issue or at least communicate with me via e-mail as well to follow up. I had a negative experience over the phone so I hope posting here to get help from the moderators would help. Thanks in advance for your reply and time to help me with my problem. -------------------- I have both my bank account and debit card linked and confirmed on my PayPal business account. I have been trying to withdraw money and transfer it to my bank both through my bank account and my debit card with absolutely no result for the past week. I keep getting error messages and I have tried calling customer service on 3 separate occasions and I was given explanations along the lines of my account activating a security filter/block and not letting my account process the action. I've verified my identity multiple times to try to remove this block over the phone and was told the issue would be sent to the compliance team and to try again later. No luck, my transfer requests just won't go through my funds are just stuck in my account. Repeated day after day. I also tried sending as a friend to someone else's account and transferring through there (suggested by the last person to help me from customer service) and was given a message saying "we weren't able to complete [...] Try again later". I also spoke to a moderator on live chat last week and was told to call to remove the blocks. I've been going around in circles just to resolve this and it's been frustrating. During the calls I try to withdraw when they tell me to so they can see anything on their side and no result I get told it should process and there's no reason it shouldn't, as a last suggestion they tell me to try again in X hours and I feel that's just to disconnect the call. The most I was told was 72 hours, and still got error messages. Is there someone above the customer service reps that has the authority to look at my account and either see what's going on or give a solution? This "security issue" is preventing me, the most authorized person to move funds, from actually moving them. Initially I would get this message. Then when withdrawing. I call to confirm my identity and getting the first error message. When I try sending as a friend to avoid fee.
... View more