More information in case it can help you help me. I am at it for 5 hours and I still haven't found a solution. Why is giving a refund such a difficult and complicated task? Anyway, I now believe that it is an amount problem. When I got paid from the ebay sale I got a record on paypal that says 'payment received 17,67 USD', but the sale was for 19,00 USD and I can see in the transaction details that there was a 1,33 USD fee. Now, when I try to refund that payment it tries to refund the whole 19,00 USD which obviously I don't have in my balance. So why is this happening and how to fix it? I got 17.67 USD from the sale but when I try to give them back paypal tries to send 19 USD which I don't have and the system doesn't even try to take the rest from my credit card. Why can't I just reverse the transaction? And since the fee is small why can't I give it out of my own pocket and be done with it? What am I supposed to do now?
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