I'm rather confused by this, and after calling Paypal customer service and speaking to an advisor they couldn't really give me an answer.
I sold an item on eBay and was paid by the seller (who wants to come and collect it tomorrow - it's a mountain bike and doesn't post well 🙂 ). I thought to be safe I'd check my Paypal balance had reflected the payment - it has - and I'd withdraw it to my bank account straight away as I've been stung before where someone has bought an item and I've posted it, only to discover they've used a compromised eBay/Paypal etc account and had the funds pulled back from eBay, resulting in me never seeing the item again (this was before Paypal introduced some of the guarantees it now covers sellers).
As I logged in I noticed the notification bell had 1 notification and I clicked on it to reveal that my account had been limited and I needed to update some details. Fine, so I followed the link and it asked to confirm my house address and add another phone number (I've previously set up the account, confirmed my bank account details etc). I filled out my usual details and then submitted the form. All looking good as when I went back to summary my account seemed OK. I then went to withdraw the payment to my bank account as normal, but now I'm told it could take up to 3-4 working days instead of the usual 2 hours I've been told before.
Upon phoning up Paypal customer services, the agent told me because I had made changes to my account details, they would go through more security checks when I tried to withdraw funds. Annoyingly the agent couldn't grasp the fact I'd only "updated" my account details because Paypal had asked me to and there's no way to speed up/forego the security checks even in these circumstances.
Has anyone else been through this? I've been used to years of just withdrawing and the money showing in my account almost immediately and this just seems like a bug in their process that affects me as a customer.
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