Hi mcqueenster and welcome,
I am sorry to hear that your experience with us has not been a good one. I will certainly pass this feedback on for you as this is not the experience we want our customers to have. If you require assistance in the future please feel free to contact us via Twitter @AskPayPal or via Facebook https://www.facebook.com/PayPalUK/ so we can help.
Thanks for posting and for your honest feedback,
Paula
... View more